A customer focused health admin expert

Hello! I am Dan Fayad, President and co-founder of The CBD Joint. I am a dedicated and seasoned professional with a Master’s Degree in Health Administration from the University of Southern California (USC) and a comprehensive background spanning over 10 years in customer service. My educational journey at USC has equipped me with in-depth knowledge and critical insights into healthcare management, policy analysis, and the intricacies of health systems, enabling me to address complex challenges with strategic solutions.

Throughout my decade-long career in customer service, I have honed my skills in client relations, problem-solving, and team leadership. My experience ranges from direct customer interactions to managing customer service teams, always with a focus on excellence, empathy, and efficiency. I excel in high-pressure environments and am passionate about leveraging my skills to improve customer experiences and outcomes within the healthcare and related industries.

My commitment to continuous learning and professional development is matched by my ability to adapt and innovate. I am adept at navigating the ever-evolving landscape of CBD, driven by a mission to make a meaningful impact on our end-users. The CBD Joint is a perfect example of how I can contribute my expertise in health administration and customer service, fostering positive change and promoting health and well-being on a larger scale.

I am excited to bring my blend of academic knowledge, practical experience, and passion for healthcare to The CBD Joint. Together with our team members, my mission is to bring you a world class web experience with best-in-class customer service and education, empowering our users to reach their health and well-being goals.